Privacy Policy

Last updated: 6/18/2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

  • Email address and account credentials
  • Resume content and career information (used only for cover letter generation and not permanently stored - once a cover letter is generated, only the content within the generated letter is retained until you remove it)
  • Job descriptions you submit for cover letter generation
  • Payment information (processed securely through third-party providers)
  • Information from social media accounts when you use social login (as detailed in Section 3)

Automatically Collected Information

  • Device information and browser type
  • IP address and location data
  • Usage patterns and service interactions
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Generate personalized cover letters using AI
  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience
  • Authenticate your identity when you use social login services

3. Social Login Providers

We offer social login options to make it easier for you to access our service. When you use social login, we collect only the minimum information necessary to authenticate your account and provide our services.

Google Login

When you sign in with Google, we access:

  • Your email address (to create and identify your account)
  • Your basic profile information (name and profile picture, if available)

We use this information solely for authentication and account management. We comply with Google's OAuth 2.0 policies and do not store or access any other Google account data. Your use of Google services is subject to Google's Privacy Policy.

GitHub Login

When you sign in with GitHub, we access:

  • Your email address (to create and identify your account)
  • Your basic profile information (username and avatar, if available)

We use this information solely for authentication and account management. We do not access your repositories, code, or other GitHub data. Your use of GitHub services is subject to GitHub's Privacy Policy.

LinkedIn Login

When you sign in with LinkedIn, we access:

  • Your email address (to create and identify your account)
  • Your basic profile information (name and profile picture, if available)

We use this information solely for authentication and account management. We do not access your LinkedIn connections, posts, or other professional data beyond what's necessary for login. Your use of LinkedIn services is subject to LinkedIn's Privacy Policy.

Facebook Login

When you sign in with Facebook, we access:

  • Your email address (to create and identify your account)
  • Your basic profile information (name and profile picture, if available)

We use this information solely for authentication and account management. We do not access your Facebook friends, posts, or other social data beyond what's necessary for login. Your use of Facebook services is subject to Facebook's Privacy Policy.

Social Login Data Usage

Regardless of which social login provider you use, we:

  • Only use your email address to send you service-related communications
  • Do not share your social login information with third parties
  • Do not post to your social media accounts on your behalf
  • Store only the minimum information necessary to maintain your account
  • Allow you to disconnect social login at any time through your account settings

4. Payment Processing with Stripe

We use Stripe, a third-party payment processor, to handle all payment transactions on our platform. When you make a purchase, certain information is shared with Stripe to process your payment securely.

Information Shared with Stripe

When you make a payment, we share the following information with Stripe:

  • Your email address (to create and identify your Stripe customer account)
  • Payment method information (credit card details, billing address)
  • Transaction amount and currency
  • Purchase details (product name and description)

How Stripe Handles Your Data

Stripe is a PCI DSS Level 1 compliant payment processor, which means they meet the highest standards for payment security. Stripe processes and stores your payment information according to their privacy policy and security standards. We do not store your complete payment method details on our servers.

Stripe Customer Portal

For subscription management, we provide access to Stripe's Customer Portal where you can:

  • Update payment methods
  • View billing history and invoices
  • Cancel or modify subscriptions
  • Update billing information

For more information about how Stripe handles your data, please review Stripe's Privacy Policy at https://stripe.com/privacy.

5. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • To trusted service providers who assist in operating our service
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

6. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Limited access to personal information
  • Secure payment processing through certified providers
  • Secure OAuth 2.0 implementation for social login authentication

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your personal information
  • Data portability
  • Objection to processing
  • Withdrawal of consent

9. Cookies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings, though this may affect service functionality.

10. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services.

11. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children under 18.

12. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@procoverletters.com
imNext, LLC
Address: 131 Continental Dr, Suite 305
Newark, DE 19713
United States