Data Deletion Request

Request permanent deletion of your account and all associated data

Account Deletion Process

We take data privacy seriously. If you wish to permanently delete your ProCoverLetters account and all associated data, you can request deletion through your account settings or by contacting us directly.

Important: Account deletion is permanent and irreversible. All your data, including cover letters, credit history, and account information will be permanently removed from our systems.

What Data Will Be Deleted

When you request account deletion, we will permanently remove:

  • Your account profile and authentication data
  • All generated cover letters and their content
  • Credit purchase history and transaction records
  • Usage analytics and activity logs
  • Email preferences and communication history
  • Any uploaded resume or document data

Deletion Timeline

72-Hour Process

1

Immediate Account Suspension

Your account is immediately disabled and you cannot log in

2

72-Hour Waiting Period

We hold your data for 72 hours in case you change your mind

3

Permanent Deletion

After 72 hours, all your data is permanently and irreversibly deleted

How to Request Deletion

Through Your Account

  1. Log in to your ProCoverLetters account
  2. Go to Settings → Profile tab
  3. Scroll to the "Account Deletion" section
  4. Click "Delete My Account"
  5. Follow the confirmation process
Go to Account Settings

Contact Support

If you cannot access your account, contact us directly:

Email: privacy@procoverletters.com

Subject: Account Deletion Request

Include: Your registered email address

Send Email

Data Export Before Deletion

If you want to keep copies of your cover letters or other data before deletion, we recommend exporting them before requesting account deletion. You can download your cover letters in PDF or Word format from your dashboard.

Note: Once deletion is complete, we cannot recover or provide copies of your data. Please ensure you have saved any content you wish to keep before proceeding.

Cancelling a Deletion Request

If you change your mind within the 72-hour waiting period, you can contact us to cancel the deletion request. After this period, the deletion cannot be reversed.

To cancel: Email privacy@procoverletters.com with the subject "Cancel Account Deletion" and include your registered email address.

Legal Compliance

Our data deletion process complies with applicable data protection regulations including GDPR, CCPA, and other privacy laws. We maintain audit logs of deletion requests for compliance purposes, but these logs do not contain personal data.

Questions?

If you have questions about our data deletion process or need assistance, please contact our privacy team:

Email: privacy@procoverletters.com
Response time: Within 48 hours